Issue adding devices to newly created projects.

Resolved
Resolved

Validation tests over several hours have passed. Closing this issue.

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Recovering

We have deployed an emergency fix. The root cause was found to be a synchronization issue between a cache server and the clients. Under certain circumstances, the client could become out of sync with the cache. We are now monitoring and running validation tests.

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Identified

Some users may experience issues provisioning devices on newly created projects. We are evaluating a fix and should have this corrected within 24 hours.

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Began at:

Affected components
  • Fleet management
    • Beacon Device Jobs
    • Device Provisioning
    • Blufi Connectivity