Bluzone Infrastructure Latency Issue

We've now resolved the incident. Thanks for your patience.

Application read and write latencies to the analytics database have recovered. There should be no further impact on operations. The team is continuing to monitor the situation and will advise as necessary.

We've confirmed there is a problem, we're working to resolve it.

Underlying infrastructure maintenance of cloud provider has impacted read/write latency that may have impacted some application behaviors.

Bluzone Cloud systems are experiencing some latency in some analytic storage clusters that may impact the delivery of some Geofence and RTLS policy events for some projects. The team is investigating and will update this message accordingly.

Some projects may experience latency in processing Policy Event messages for Geofence, and also latency in api calls for metrics data from Beacons.