Latency seen in Bluzone API and Console

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

We have identified that the Nats cluster is having stability issues. This is preventing our services to function normally. Our team is working to fix the stability issues.

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Investigating

We have identified Latency issues in Bluzone APIs and web Console. We are working on a resolution. Thanks for your patience.

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Began at:

Affected components
  • Location Services - RTLS
  • Platform Services
    • Service Provider APIs
    • Public API
    • Consumer Service
    • Remote Storage
  • Policies
    • Battery Policy
    • Duress Button Policy
    • Geofence Policy
    • Presence Policy
    • Proximity Policy
    • Temperature Policy