Bluzone Remote-Consumer Event Issue

Resolved
Resolved

All systems are reporting normal. The cloud provider resource was having issues and moving the database to another availability zone has corrected the issue.

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Updated

All message volumes are returning to normal. We are continuing to monitor and will leave this incident open until all trend lines return to nominal values.

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Recovering

We have found an underlying issue in cloud provider infrastructure and failed over to another availability zone.

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Investigating

Bluzone is having latency issues with Remote-Consumer processing

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Began at:

Affected components
  • Platform Services
    • Service Provider APIs
    • Public API
    • Consumer Service
    • Remote Storage