Bluzone Metric Recording Issue

Resolved
Resolved

The team continues to monitor the system and have not seen anomalies since correcting the DNS issue. We are marking this issue as resolved.

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Recovering

We corrected a DNS issue with some underlying services and are continuing to monitor the system. We will move this to resolved after validation checks have completed.

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Investigating

Bluzone Cloud has an increased level of errors while storing metric data. The team is investigating. Some APIs may not be able to extract historical metric data.

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Began at:

Affected components
  • Platform Services
    • Public API
  • Fleet management
    • Beacon Device Jobs
    • Device Provisioning
    • Blufi Connectivity