Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We've fixed the core issue, and are waiting for things to recover.

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Investigating

We are aware of an ongoing latency issue with our consumer stream. We are actively looking into it. Thanks for you understanding

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Began at:

Affected components
  • Location Services - RTLS
  • Platform Services
    • Service Provider APIs
    • Public API
    • Consumer Service
    • Remote Storage
  • Policies
    • Battery Policy
    • Duress Button Policy
    • Geofence Policy
    • Presence Policy
    • Proximity Policy
    • Temperature Policy