Higher than normal Scan-Data Latency in Bluzone

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

We have restarted a core service and the latency has been resolved. We are continuing to monitor to make sure everything is with standard operating parameters.

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Investigating

Bluzone Cloud monitoring has detected higher than normal latency in the processing of some beacon scan data packets. The team is investigating. This is not impacting all projects and may not be noticeable to end users. It could cause delayed handling of some metric data.

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Began at:

Affected components
  • Fleet management
    • Beacon Device Jobs
    • Device Provisioning
    • Blufi Connectivity