Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

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Recovering

All Blufis are connecting now and are returning to normal.

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Expected 5-10 min recovery for Blufis to be fully functional.

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Identified

We've confirmed there is a problem, we're working to resolve it.

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Investigating

A fault in a cache server has caused Blufis to appear disconnected from Cloud. Management of Blufis is currently impacted. A fix has been identified and is being deployed now.

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Began at:

Affected components
  • Staff Safety
  • Location Services - RTLS
  • Condition Monitoring
  • User Interfaces
  • Platform Services
    • Service Provider APIs
    • Public API
    • Consumer Service
    • Remote Storage
  • Fleet management
    • Beacon Device Jobs
    • Device Provisioning
    • Blufi Connectivity
  • Policies
    • Battery Policy
    • Duress Button Policy
    • Geofence Policy
    • Presence Policy
    • Proximity Policy
    • Temperature Policy