October 2020

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29 October 2020

Complete

Ended:

Bluzone Cloud Update

Scheduled maintenance for Bluzone Cloud. There should be no impact to end-users or operations.

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2 Days without incident

26 October 2020

Complete

Ended:

Unplanned Bluzone Cloud Update

Bluzone Cloud APIs will receive an unscheduled minor update to apply a security configuration. There should be no impact to end-users or applications.

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3 Days without incident

22 October 2020

Complete

Ended:

Unscheduled Bluzone Cloud Update

1/2: Configuration change to the Distance Tracking Feature: Distance Violation policy will consider distance incidents that were identified as backfill type...

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2 Days without incident

19 October 2020

Complete

Ended:

Unscheduled Bluzone Update

A minor update to Bluzone is being deployed to correct a cache issue that caused incomplete loading of Geofences that use Labels on some projects.

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3 Days without incident

15 October 2020

Resolved

Ended:

Policy-Events are not being delivered to some projects

Bluzone may not be delivering Policy-Events to all projects.

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Complete

Ended:

Bluzone Cloud Update

Bluzone Cloud will be updated to add support for new Beeks firmware. There will be no interruptions to service and no impact to end-users.

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2 Days without incident

12 October 2020

Resolved

Ended:

Bluzone Location Services - Degraded Performance

Bluzone Location Services will be restarted. An underlying AWS EC2 instance has failed at the infrastructure level and the location service needs to be rest...

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5 Days without incident

06 October 2020

Resolved

Ended:

Intermittent Policy Event failures

Bluzone may not be delivering Policy Events as expected. This may be impacting a project's ability to deliver Policy-Event notifications.

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05 October 2020

Resolved

Ended:

Some Bluzone API Requests are Failing with 500 Error

Some API requests to Bluzone are resulting in 500 errors. Some PUT and POST API calls are returning 500, preventing users from updating those records. When ...

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Resolved

Ended:

Unplanned hotfix for our RTLS engine to correct location reporting for duress beacons

This hotfix improves location accuracy when using identity beacons.

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3 Days without incident

01 October 2020

Complete

Ended:

Bluzone Cloud Update

Releasing new features for Fleet Management of iBeacon devices and several incremental enhancements to the Distance Tracking feature set. There will be no i...

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